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TRADING STANDARDS BUY WITH CONFIDENCE WEB FEEDBACK
Since December 2012, Trading standards have posted feedback from customers on their website.
Below is a selection of ours and the complete list is available here .

Very pleased with all his work. Very conscientious worker. Customer Feedback added: 20/02/2013 Absolutely excellent service, over and above what we expected. Thank you. Customer Feedback added: 21/12/2012


REAL LETTERS RECEIVED FROM REAL CUSTOMERS

Here is a selection of letters and notes from our customers. The names & addresses have been pixelated
to prevent them being contacted by scammers, fishing for contact details on the internet,
but you can see the original letters on request.



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Enclosed £20 cheque for wiring in cooker hood on 10/1/13. Many Thanks


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Dear Sean, Re: Cheque. Please find enclosed a cheque for £160.00 for the work carried out in the kitchen. Thanks for everything and the lights are great.


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Dear Mr Quinn. You were most contentious and accommodating and competent and we are most grateful. Thank you very much. I hope you are in the Southampton City and Hampshire County list of approved traders. If not, may I suggest you consider it. I shall always be happy to recommend you.


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Sean. Excellent job - thanks again James & To Sean. Many thanks for all your help.


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Sean, Your invoice 0131, 11-10-2010. Herewith my cheque for job above. All well so far, though I know that's a rash thing to say in respect of inanimate systems ! Thanks for a good job at short notice, and I certainly appreciate the keen price. I put the wiring diagram in the airing cupboard next to the "Honeywell Wiring Centre" for future reference, and sent off the Hampshire County Council recommendation form gratefully well approved. Many Thanks,


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Dear Sean, Very many thanks for all the jobs you have completed. I am very pleased with it all. Please find enclosed cheque Yours Sincerely Margaret.


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Dear Sean, Please find enclosed a cheque for the sum of £50.60 for invoice number 0039. We would like to thank you very much indeed for the work carried out at ####, we were extremely impressed by the professionalism of your work and are grateful that you were able to come in at such short notice. Unfortunately we will not be requiring any further work done at the moment but look forward to using your services again in the future. Many thanks once again. Kind regards


Trading Standard's Feedback Postcard

As part of the Trading Standards, Buy With Confidence scheme, you have a chance to give Trading Standards your comments
on a pre-paid postcard like this. If you check the box that says "Can we tell the business your views ?",
we get comments by email like the ones below:


From: "####, ###" <###.####@hants.gov.uk> Sent: Wed 03/02/10 1:45 PM
To: <info@eec247.com>

Subject: Buy With Confidence feedback

Dear member,

Please see below for details of some feedback we've recently had about your business.

"Very high standards of safety & good quality work."

Regards

### ####

Buy With Confidence Auditor
Hampshire County Council
Trading Standards Service
Montgomery House
Monarch Way
Winchester, SO22 5PW
Tel: 01962 ######
E-mail: ###.####@hants.gov.uk


From: "######, ######" <######.######@hants.gov.uk> Sent: Wed 30/09/09 9:39 AM
To: <info@eec247.com>

Subject: Buy With Confidence Feedback

Dear Member,

Electrical and Electronics Contracting Ltd
We have just received some positive feedback from one of your customers.

"We were really impressed with the competence and courtesy to help us out on a dark evening before the Bank Holiday on the 28 August 09. We would highly recommend Sean Quinn"

H & E ####

In addition, they gave you high scores for quality of work, customer service and value for money and stated they would recommend you to a friend. Keep up the good work! If you need any supplies of feedback cards or other promotional material, do not hesitate to contact us.

Regards,

###### ######
Buy With Confidence Team
Trading Standards Service


From: "######, ######" <######.######@hants.gov.uk> Sent: Thu 04/06/09 10:40 AM
To: <info@eec247.com>

Subject: Buy With Confidence Feedback

Dear Member,

Electrical and Electronics Contracting Ltd
We have just received some positive feedback from three of your customers.

"Very quick & efficient service and provided professional accompanying paperwork regarding the job" Mr & Mrs #####

"Excellent high quality work. Honest, hard working & I would certainly recommend him highly" #### ####

In addition, they all gave you high scores for quality of work, customer service and value for money and stated they would recommend you to a friend. Keep up the good work! If you need any supplies of feedback cards or other promotional material, do not hesitate to contact us.

Regards,

###### ######
Buy With Confidence Team
Trading Standards Service


From: "######, ######" <######.######@hants.gov.uk> Sent: Thu 07/05/09 9:49 AM
To: <info@eec247.com>

Subject: Buy With Confidence Feedback

Dear Member,

Electrical and Electronics Contracting Ltd
We have just received some positive feedback from one of your customers.

"Sean was very friendly and polite" Mrs ##### #######

In addition, they gave you high scores for quality of work, customer service and value for money and stated they would recommend you to a friend. Keep up the good work! If you need any supplies of feedback cards or other promotional material, do not hesitate to contact us.

Regards,

###### ######
Buy With Confidence Team
Trading Standards Service



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